Every Feature Your
Business Needs
A complete cloud PBX with enterprise-grade features at every plan level. No hidden fees, no feature gating on essentials.
Auto-Attendant & IVR
Build multi-level interactive voice menus with time-based routing, custom greetings, and DTMF input handling. Route calls to extensions, ring groups, voicemail, or external numbers.
Call Routing & Queues
Intelligent call distribution with ring groups, hunt groups, round-robin, and longest-idle routing. Queue callers with hold music and position announcements.
Call Forwarding & Transfer
Blind and attended transfers, call parking, and find-me/follow-me forwarding. Forward to mobile, home, or any external number based on time of day.
Call Recording
Automatic or on-demand recording for compliance, training, and quality assurance. Recordings stored securely in the cloud with search and playback.
Conference Bridges
Dedicated conference rooms with HD audio supporting up to 100 participants. PIN-protected access, moderator controls, mute/unmute, and participant management.
Visual Voicemail
Voicemail-to-email with audio attachments and automatic speech-to-text transcription. Read your voicemail in your inbox or the admin portal.
Call Detail Records
Comprehensive call logs with duration, direction, caller ID, and outcome. Filter, search, and export for billing and reporting.
Real-Time Notifications
Missed call alerts, voicemail notifications, and system status updates delivered via email, push notification, or webhook.
Mobile Apps
Native iOS and Android apps with push notifications, CallKit/ConnectionService integration, and full PBX feature access from your pocket.
Desktop Apps
Lightweight desktop softphone for macOS, Windows, and Linux. Click-to-call, presence, and CRM integration from your computer.
Web Admin Portal
Full-featured admin dashboard at app.ariaroute.com. Manage users, extensions, call flows, recordings, and billing from any browser.
REST API
Programmatic access to every PBX feature. Provision users, manage call flows, pull CDRs, and integrate with your existing tools via our REST API.
E911 Compliance
Register dispatchable addresses for each location. Automatic E911 routing ensures emergency services reach the right location every time.
TLS & SRTP Encryption
All signaling encrypted with TLS 1.3 and media secured with SRTP. Your calls and data are protected end-to-end.
Multi-Tenant Isolation
Complete data isolation between tenants. Each organization has its own configuration, users, recordings, and call data with no cross-contamination.
Number Porting
Seamless number porting from any carrier. We handle the LOA, CSR, and coordination so you keep your business numbers with zero downtime.
See It in Action
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